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FAQs
Frequently Asked Questions
- Best way to create PDF from an MS Office document?
- Can I copy PDF text and paste it into a file?
- Do I upload PDFs as binary or ascii to my server?
- How can I run files through Distiller in batch mode?
- Is there an application to set a PDF file to expire?
- PDF error: “There was an Error processing a page”
- Troubleshooting PDF Documents
- What are the Base 14 Fonts?
- What happens if an input PDF asks to save changes?
- What is the best way to create PDFs?
- What is the difference between AcroForms and XFA?
Adobe Acrobat
- Are there any updates for my version of Acrobat?
- Can I disable the Save As function in Acrobat?
- How can I print headers & footers added in Acrobat?
- How can I turn off rotation in PDFs in a batch mode?
- How do I distill a PDF file to create a new PDF?
- How do I print PDFs with comments & annotations?
- My PDF document is rotated. How do I fix that?
- Troubleshooting PDF Documents
Adobe, Acrobat and the Adobe PDF logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
General FAQ's
- Are UNC format names supported?
- Do you have an app that can report bookmarks?
- Do you have script examples for your applications?
- Do you support 2 byte fonts such as Japanese fonts?
- Do you support XML?
- Does your software work with Daylight Savings Time?
- I am having problems with my script and software…
- I need to set the title and author in many PDFs
- Using type 1 fonts with extensions .pfm and .pfb
- What happened to SVG2PDF?
- What PDF versions do Appligent products support?
- Why can’t I find APUtilities on your product list?
- Will your products work with version 1.1 PDFs?
Purchasing Applications
- Are serial and registration numbers the same thing? - Yes. Most of our documentation, etc. lists the numbers as registration numbers, however, if you have a message or file that refers to serial numbers, you can consider it to be the same number as the registration number.
- Can I fax a Purchase Order? - Yes. You may fax your Purchase order to our Sales Department at 610-284-4233. Purchase Orders may also be sent via email to sales@appligent.com
- Do you offer educational discounts? - Yes. Please contact our Sales Department for more information.
- Do you offer evaluation copies of your products? - Yes. We offer 30-day evaluation versions of all of our server-based and desktop software. Each product has a “Try & Buy” tab on its main page. On that tab, there is a “Try” button. Would you like the support team to address a specific point related to this topic? Email the support team and ask […]
- I have multiple servers, do I need multiple licenses? - Yes. Our product licenses are for one computer. We do offer multiple server license discounts and site licensing for our products. Please contact our Sales Department for more information.
- What are your products’ current shipping versions? - See the Current Product Versions page for this information.
- What kind of guarantee do you offer on your products? - We offer a 30 day money back return policy on all of our products. If they do not perform as you had expected, you may return it for a full refund within 30 days of the purchase date.
Redax & Other Apps
Frequently Asked Questions for Redax and StampPDF Plug-in are located on the Redax documentation site at redax.appligent.com. Following are the direct links:
Frequently Asked Questions for Appligent Desktop and Server products are located on the Appligent documentation site at docs.appligent.com. Following are the direct links: