You can contact support directly by sending an e-mail to firstname.lastname@example.org. Support e-mails are answered within one business day during the normal business hours listed below.
Telephone & Fax
- Telephone: +1 610 284 4006
- Fax: +1 610 284 4233
To better serve you, please call us during our normal business hours, Monday - Friday, 8:00 am - 5:00 pm U.S. EST/EDT.
A member of our friendly, knowledgeable support staff will reply as soon as possible, generally within one business day.
Customers from locations outside the United States, including Germany, United Kingdom, Canada and Australia can contact us directly or connect with one of our many resellers.
When contacting support please provide the following information:
- Name of the Product
- Product Version Number
- Operating System
- Your Name
- Company Name
- Your Email Address
- Your Phone Number
- Product Registration Number
- Any files to help us reproduce your problem (if needed)